Sistem Pakar Troubleshooting Kerusakan Hardware Komputer Berbasis Web Dengan Metode Forward Chaining Pada Laboratorium STMIK Kharisma Makassar
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Abstract
This research aims to develop a web-based expert system designed to assist in troubleshooting computer hardware issues at the STMIK Kharisma Makassar Laboratory. The system employs a forward chaining method to diagnose problems based on symptoms reported by users. The research methodology utilized is R&D with a descriptive and quantitative approach. Test results indicate that this system can deliver accurate diagnoses and relevant solutions, thereby enhancing efficiency in addressing hardware damage issues.
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How to Cite
Supu, F. T., Thayf, S. S., & Marlina. (2026). Sistem Pakar Troubleshooting Kerusakan Hardware Komputer Berbasis Web Dengan Metode Forward Chaining Pada Laboratorium STMIK Kharisma Makassar. JTRISTE, 13(1), 23-33. https://doi.org/10.55645/jtriste.v13i1.710
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Articles
References
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[12] Srinivasan, N., & Patel, A. (2022). Web-Based Expert Systems: A Review. IEEE Access, 10, 34050-34065.
[13] Rahman, A., Hakim, L., & Nurhayati, S. (2021). Web-Based Expert System for Computer Troubleshooting Using Forward Chaining Method. Journal of Computer and Information Technology, 10(1), 20-30.
[14] Santoso, B., & Widodo, A. (2022). Application of Forward Chaining Method in Expert System for Computer Damage Detection. International Journal of Advanced Computer Science and Applications, 13(2), 100-108.
[15] Dewi, R., Prasetyo, A., & Mulyadi, M. (2021). Web-Based Expert System for Troubleshooting Computer Problems: A User-Centric Approach. Journal of Information Systems and Technology Management, 18(3), 45-55.
[16] Yusuf, M., & Rahayu, S. (2021). Development of an Expert System for Hardware Troubleshooting Using Forward Chaining. International Journal of Computer Science and Network Security, 21(5), 75-82.
[17] Anwar, F., & Maulana, I. (2022). Implementation of Web-Based Expert System for Network Troubleshooting Using Forward Chaining. Journal of Network and Computer Applications, 19(2), 90-101.
[2] Rashid, M., Javed, M., & Qureshi, H. (2022). Expert Systems in Computer Science. Cambridge University Press
[3] Khan, M., Ali, S., & Shah, A. (2023). Knowledge Representation and Inference Mechanisms. Wiley.
[4] Chen, H., & Wang, X. (2023). Advanced Techniques in Forward Chaining for Knowledge-Based Systems. IEEE Transactions on Knowledge and Data Engineering, 35(1), 45-56.
[5] Lee, S., Kim, J., & Park, H. (2022). Evaluation of Forward Chaining in Automated Systems. ACM Computing Surveys, 54(3), 1-20.
[6] Jiang, X., Liu, Y., & Zhang, Q. (2021). Application of Forward Chaining in Diagnostic Systems. Journal of Artificial Intelligence Research, 72(4), 77-89.
[7] Zhao, Y., Li, H., & Li, Z. (2023). Troubleshooting Techniques and Tools. Journal of Computer Diagnostics, 47(2), 65-80.
[8] Yang, Z., & Xu, L. (2021). Hardware Fault Diagnosis Using Expert Systems. International Journal of Computer Engineering, 8(3), 98-111.
[9] Tan, X., Wu, X., & Yang, S. (2022). Challenges in Hardware Troubleshooting: A Study. International Journal of Hardware Engineering, 12(1), 15-29.
[10] Smith, T., Johnson, L., & Clark, R. (2021). Modern Web Technologies for Expert Systems. Computer Science Review, 59(2), 101-115.
[11] Kumar, V., Singh, R., & Kumar, A. (2023). Web-Based Expert Systems: Challenges and Innovations. Journal of Web Development, 31(2), 23-35.
[12] Srinivasan, N., & Patel, A. (2022). Web-Based Expert Systems: A Review. IEEE Access, 10, 34050-34065.
[13] Rahman, A., Hakim, L., & Nurhayati, S. (2021). Web-Based Expert System for Computer Troubleshooting Using Forward Chaining Method. Journal of Computer and Information Technology, 10(1), 20-30.
[14] Santoso, B., & Widodo, A. (2022). Application of Forward Chaining Method in Expert System for Computer Damage Detection. International Journal of Advanced Computer Science and Applications, 13(2), 100-108.
[15] Dewi, R., Prasetyo, A., & Mulyadi, M. (2021). Web-Based Expert System for Troubleshooting Computer Problems: A User-Centric Approach. Journal of Information Systems and Technology Management, 18(3), 45-55.
[16] Yusuf, M., & Rahayu, S. (2021). Development of an Expert System for Hardware Troubleshooting Using Forward Chaining. International Journal of Computer Science and Network Security, 21(5), 75-82.
[17] Anwar, F., & Maulana, I. (2022). Implementation of Web-Based Expert System for Network Troubleshooting Using Forward Chaining. Journal of Network and Computer Applications, 19(2), 90-101.